CSR Overview

Letter from the Chairman

Chang Wah Corporation was founded in 1989. Right now the company is in its thirty years of establishment. Looking back, I comprehend the meaning from the past thirty-year entrepreneurship experience; that is to always “be grateful, be responsible, be cherished, and be thankful”. These four phrases become the best description of the company, and are used as the foundation of the corporate culture in order to implement the sustainable development.

Be Grateful

Along the way, there have been many noble people who have helped us, especially Mr. Furukofu Nobore, the former director of Sumitomo Metal Mines in Singapore. Because of the trust and the help that we received from Mr. Gu Guofu at the beginning of the CWTC founding period, we obtained the agency rights of Sumitomo, which then helped to establish Chang Hua’s leading position in packaging material agency in the future.

Be Responsible

As the old saying goes, "God helps others to help themselves.” Since we received the help from the nobles, we should have the courage to take the responsibility of all kinds so that we are able to continue pursuing the ultimate goal of sustainable development. We continue to improve the company’s physique, create stable profits, and integrate corporate social responsibility thinking into the business process. Recently, we have successively sponsored local community sports activities to make the company become more energetic.

Be Cherished

In order to earn profit for our stakeholders and investors, putting effort in maintaining the relationship between clients, stakeholders and employees is the most fundamental step to create economic value for the company. Besides that, enterprises should fulfill their social responsibilities. In other words, they need to have the concept of cherishing the society to create the social value because caring for the social is as important as agreeing with companies earning money. This is the root of creating sustainable development of enterprise.

Be Thankful

As an old saying goes, “to do a good job, an artisan needs the best tools.” We believe only having advanced production equipment can help to increase the capacity of our production and the quality, to further maximize the efficiency of the production and to reduce the cost. In other words, CWTC continues to invest in equipment and R&D so that we can return the profit back to our clients, meaning to enhance the competitiveness between the clients and CWTC to create a win-win situation.


For the forecast of CWTC,we not only now transform to the manufacturing and development industry, but also eagerly are seeking the opportunity to invest by combining upstream industries which can offer both parties the technical support. In the future, I hope that CWTC is not just the supplier in the semiconductor industry,but I hope it can also become the maker of product specifications in the market.


CHANG WAH GROUP President Canon Huang



Quality Policy



Environment Protection Policy


Conflict Minerals Policy



We established transparent and effective multiple communication channels with our interested parties and hope to understand the issues that they are concerned about. We also use that as an important indicator for the sustainable development of the company to understand the issues as an important reference indicator for the sustainable development of the company, to understand the issues they care about, and to make business decisions for the company.
CWTC follows the GRI standards that are issued by the Global Sustainability Standards Council. The relevant steps are described as followed:

Step one.

Identify the interested parties: The information that the promotion team received is based on experiences that are from different departments and the industry. The interested parties here include the government, the society, investors, employees, customers, and suppliers.

Step two.

Collect sustainability data: As for the communication issues of the interested parties, CWTC uses the classification of GRI G4 indicators as a reference. In addition, each unit will include the issues into their annual work lists and goals and use the “Operating Measures for the Preparation and Filing of Corporate Social Responsibility Reports by OTC companies” as a guideline to prepare for the report.

Step three.

Identify major issues: After the promotion team held a meeting with representatives of various departments of the company to score the attention of the interested parties and the degree of impact on sustainable operation, it became the major theme.

Step four.

Review and discuss:We will continue to strengthen our management and disclose relevant information in the report based on the major themes of the substantive analysis, which are also the priority disclosure topics.

✽Substantial Analysis Chart of the issues that interested parties concern

No Topic No Topic No Topic
1 Business performance 7 Materials 15 Labor-employer relation
2 Market image 8 Energy 16 Labor-management relation
3 Indirect economic impact 9 Water 17 Labor health and safety
4 Procurement practice 10 Biodiversity 18 Training and education
5 Anti-corruption 11 Discharge 19 Employee diversity and equal opportunities
6 Anti-competitive behavior 12 Waste water and materials 20 Non-discrimination
    13 Compliance with environmental laws 21 Freedom of association and collective bargaining
    14 Environmental assessment of suppliers 22 Child labor
        23 Forced and compulsory labor
        24 Security practice
        25 Aboriginal rights
        26 Human rights
        27 Local communities
        28 Supplier Social Assessment
        29 Public policies
        30 Health and safety of customers
        31 Marketing and Labeling
        32 Client Privacy
        33 Social and economic laws compliance

✽Interested Party’s concern- The Boundary Identification

Material Issues Indicator Corresponding indicator chapter Within the organization Outside the organization
CWTC Group Client Supplier Investor Non-profit organizations
Business performance GRI201 1.3 Performance of enterprise  
Procurement practice GRI204 2.3 Green purchasing policy      
Energy GRI302 3.2 Energy management      
Water GRI303 3.3 Water resource management      
Discharge GRI305 3.2 Energy management      
Waste water and materials GRI306 3.4 Management of waste pollution emission and prevention      
Compliance with environmental laws GRI307 3.1 The development of the environmental sustainability      
Labor-employer relation GRI401 4.1 Human resource structure and management    
Labor-management relation GRI402 4.3 The plan of employee benefits      
Labor health and safety GRI403 4.4 Occupational safety and health    
Training and education GRI404 4.2 Talent cultivation and development      
Employee diversity and equal GRI405 1.2公司治理      
Child labor GRI408 4.1 Human resource structure and management      
Forced and compulsory labor GRI409 4.1 Human resource structure and management      
Supplier Social Assessment GRI414 2.1 Supply chain sustainability      
Client Privacy GRI418 1.5 Risk management      
Social and economic laws GRI419 4.3 The plan of employee benefits